User Support

The Library Service of NOVA Medical School, is specialized in biomedicine, including also related and complementary areas.

It’s a University Library of Public Higher Education, aimed at people who study and work at NMS (internal users) and the public (external users).

The Library provides on-site research support using the available information sources, in various supports (paper, electronic) and guidance to information sources and documents not existing in its collections in the User Support Unit.


The Library provides in the Computer Support Office, between 10:00 a.m. and 5:00 p.m., face-to-face support to internal users who need help installing a VPN (Virtual Private Network) - essential for access to electronic resources subscribed to by the Faculty.

Users can request this service at the Library Reference Desk, by appointment, by telephone or email (see contacts).